One small business supporting another

Reliable IT for small businesses, without the big-MSP price tag.

Managed IT support, professional email, and fast, secure websites, handled by one experienced local expert who answers your calls and explains things in plain English.

  • 15+ years in IT
  • Local in southeastern Massachusetts
  • Remote support anywhere in the U.S.

What we do

Three services. Everything a small business needs to run smoothly.

Managed IT Services

Help desk, monitoring, updates, security, backups and network support for a predictable monthly fee.

See managed IT plans →

Business Email Hosting

Professional email on your own domain, with spam and malware filtering, and support for Outlook, iPhone and Android.

Explore email hosting →

Website Design & Hosting

A clean, mobile-friendly site that loads fast and brings in customers. Design from $600, hosting $20/month.

See website plans →

Why Higgins IT

Enterprise-grade know-how. Small-business service.

One person who knows your business

No ticket black hole or rotating call center. You work directly with Teddy Higgins, who knows your setup and your team.

Plain English, no jargon

We explain what is wrong, what it costs to fix, and what can wait, so you can make good decisions.

Priced for small teams

You get the protection and support larger companies have, without paying for features you will never use.

Security built in

Spam filtering, endpoint protection and cloud backups are part of how we work, not an afterthought.

How it works

Getting started is simple

Free IT assessment

We review your devices, network, email, backups and security, and flag current problems and future risks.

Clear recommendation

You get an itemized plan and quote. No pressure and no long lock-in.

We take it from there

We handle setup and ongoing support, and can handle migration from your old systems, so you can get back to running your business.

Frequently asked questions

What is a managed IT service provider (MSP)?

An MSP looks after your computers, network, email, security and backups for a predictable monthly fee, so problems are prevented or fixed quickly instead of becoming emergencies.

Do you only work with businesses nearby?

We focus on small businesses in Massachusetts and offer on-site support locally, as needed, with or without a managed plan. Most support, email and website work is done remotely, so we can help teams elsewhere too.

Can I keep my existing website or domain?

Yes. We can host your existing static site or move your domain and email to us without changing your address. Email migration is an additional one-time fee, quoted up front.

How much does it cost?

Pricing depends on the number of users and devices. Book a free IT assessment and we will send a clear, itemized quote.

Where we work

Based in Wareham, serving businesses within 50 miles

On-site support, as needed, across the South Coast, Plymouth County, Bristol County and Cape Cod. Outside that area, we provide the same managed IT services remotely to small businesses anywhere in the U.S.

See areas we serve Remote IT support

Ready for IT that just works?

Tell us about your business and we will get back to you with next steps.

Get a free IT assessment