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Managed IT services built for small businesses
Stop worrying about slow computers, spam, ransomware and lost files. We monitor, maintain and support your technology for one predictable monthly fee, so you have a real IT department without hiring one.
What's included
Everything your team needs to stay productive and protected
Help desk support
Friendly help by email and portal when something breaks, is slow, or just does not make sense. Included with Protect + Support and Premium.
Monitoring & updates
We keep operating systems and software patched and watch for problems before they interrupt your day.
Cybersecurity
Endpoint protection, spam and phishing defenses, and safe-browsing controls against ransomware and data breaches.
Cloud backups
Automatic, offsite backups so a failed drive or ransomware attack does not mean lost data.
Networking
Wi-Fi, switches, routers and firewalls designed and installed properly.
Onboarding & planning
New-hire setup, departures, hardware recommendations, and a practical IT roadmap that fits your budget.
Plans
Choose the level of support that fits your team
Simple per-user pricing. Every plan starts with a free assessment and a clear, itemized quote. $400 monthly minimum, 12-month agreement.
Protect
Security and upkeep that run in the background.
- Endpoint protection
- Automated patching and monitoring
- Cloud backup for one computer per user
- DNS and web filtering
- Password manager
- Security awareness training
Protect + Support
Everything in Protect, plus help when you need it.
- Everything in Protect
- Help desk by email and portal
- Business-hours support, next-business-day response
- Up to 2 support requests per user per month
- User onboarding and offboarding
- Network and Wi-Fi monitoring*
Premium
Added planning, compliance and oversight.
- Everything in Protect + Support
- Quarterly review and check-in
- Vendor and license management
- Security and compliance guidance
- IT budgeting and roadmap
*Network and Wi-Fi monitoring is available on networking equipment we supply and install. Plans cover one device per user, including cloud backup. Additional devices and servers are quoted separately, and additional computer backups are $14 a month each. Support beyond the monthly allowance, projects and on-site visits are quoted before we start. Prepaid hour blocks are available at a discount.
Add-ons
Need just one piece? Buy it on its own
Business email
Professional email on your own domain, set up and protected with spam filtering. Migration is a one-time fee.
See email options →Backup
Cloud backup for $14 a month per computer, with easy file restores. Ask us about backup for cloud email and files.
Ask about backup →Security training
Phishing simulations and short training videos for your team, from about $5 per user a month.
Ask about training →Annual security review
A one-time review of your accounts, devices, backups and risks, with a written action list. From $500.
Book a review →Our process
How we onboard your business
Assess
We inventory your devices, network, email and backups, and identify current problems and future risks.
Stabilize
We fix urgent issues, close security gaps and set up monitoring and backups.
Support
Ongoing help, maintenance and planning, with straight answers and no surprise bills.
Where we work
Local on-site support, remote support anywhere
We're based in Wareham. On-site support is available as needed across southeastern Massachusetts and Cape Cod, with or without a managed plan. Outside that area, we provide the same managed IT services remotely to small businesses anywhere in the U.S.
Managed IT questions
Do I need a managed plan to get on-site help?
No. On-site support is available as needed in southeastern Massachusetts and on Cape Cod, whether or not you have a managed plan. We will talk through the job and quote it before we come.
Is managed IT worth it for a small business?
For most teams, yes. A predictable monthly fee is usually less than an in-house hire and far less than the cost of downtime, a ransomware incident or lost data.
Are there long contracts?
Managed plans start with a 12-month agreement, then continue month to month with 30 days' notice. There is a $400 monthly minimum, and any one-time onboarding fee is quoted and put in writing before you commit.
Do you support Macs, Windows and phones?
Yes. We support Windows and Mac computers, plus iPhone and Android for email and business apps.
Can you work alongside my existing IT person?
Yes. We can fill gaps, such as security, backups or networking, while your current person keeps the day-to-day.
Find out where your IT stands
Get a free assessment of your current setup and risks. No obligation.
Get a free IT assessment